I recently had the opportunity to talk to Michael Lippis of the Outlook Series about how SaaS providers are turning to ESBs to address their integration needs. The very fact that SaaS providers need integration solutions could be seen as a thorn in the side of their business models. Customers need their existing on-premise applications to exchange data with their SaaS solutions. However, they are reluctant to take on the overhead of solving this integration task.
Cape Clear’s ESB has been used many times in such situations and Michael and I discussed the JP Morgan use case. It’s a good example of how these issues can be addressed. Of course, using the ESB in this way changes the focus and introduces some new requirements, as I blogged recently.
You can hear the discussion here.